Returns Policy



We're hope you (or more likely your pet) are enjoying your purchase.

However, we have a 30 day returns policy if you are not happy.

If you would like to return an item that is damaged or faulty then please return it to us at the address below for either a refund or exchange of the item and a refund of return postage costs.

If you have changed your mind about an item you purchased from us, then please return it to the address below. We are happy to offer a refund or exchange. However, return postage costs will not be refunded. Please ensure that the item is undamaged, unused and is in its original packaging (if present).

If you are returning an item, please ensure you obtain proof of postage.

Gleadless Pet Store
175 White Lane
S12 3GF